http://thewatchlounge.com/laurent-picciotto-of-chronopassion-talks-brand-selection/ Fri, 03 Feb 2012 20:10:25 +0000 hourly 1 http://wordpress.org/?v=3.3.1 http://thewatchlounge.com/laurent-picciotto-of-chronopassion-talks-brand-selection/comment-page-1/#comment-7053 Peter St.Clair-Braudé Tue, 07 Dec 2010 17:32:38 +0000 http://thewatchlounge.com/?p=2560#comment-7053 I sent a Concord Mariner ladies watch to these people, received an estimate for a total service/revision which I accepted and was told I'd get the watch back in four weeks time. This was nearly six month's ago and today I received the watch after much chasing (parts not available etc), but worse - apart from the hands which may have been changed (the apparent cause of the delay) nothing seems to have been done. The strap, face and casing are just as they were previously. A totally rubbish service which, at the insistance of the makers in Switzerland was free of charge due to the delays. Mr Picciotto may have a reputation for selling good watch brands but I don't give him any marks for after sales service! I sent a Concord Mariner ladies watch to these people, received an estimate for a total service/revision which I accepted and was told I’d get the watch back in four weeks time. This was nearly six month’s ago and today I received the watch after much chasing (parts not available etc), but worse – apart from the hands which may have been changed (the apparent cause of the delay) nothing seems to have been done. The strap, face and casing are just as they were previously. A totally rubbish service which, at the insistance of the makers in Switzerland was free of charge due to the delays. Mr Picciotto may have a reputation for selling good watch brands but I don’t give him any marks for after sales service!

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